Front Office Manager (m/f/d)

We don't just want to fulfil expectations, we want to exceed them. And we do this warmly and competently - every day anew. After all, our guests come to the resorts to experience a unique time-out. In addition to the unique landscape and wide range of offers, it is above all our employees who ensure that body and soul can really recharge their batteries. Because they are the hosts, the soul of our hotels. It is precisely these personalities that we are looking for to strengthen the large A-ROSA team.

A-ROSA - Really mine.
If you want to reach your destination successfully, you need a signpost. For us, this signpost is a set of behavioural principles that govern our daily interactions in our company. They are our promise to each other, to our guests and to everyone who works with A-ROSA. Every A-ROSA employee is committed to these principles and implements them with passion. Through trust, transparency and professionalism, they empower their teams to achieve great results.
Would you like to help shape and develop the company and the A-ROSA brand? Then apply now!

Apply now

Our offer

  • An annual contract
  • A 5-day week
  • A secure job in a modern company with a wide range of tasks
  • Intensive collaboration in an open-minded and technically first-class team
  • Internal and external development opportunities
  • Use of the resort's own sports facilities and other attractive offers
  • Attractive conditions for holidays and leisure time in the affiliated hotels and resorts of the group of companies
  • Childcare if required at short notice
  • Free, well-equipped accommodation and free meals
  • Remuneration in accordance with the collective agreement with a willingness to overpay
Your tasks
  • You are responsible for the efficient management of the department.
  • Carrying out data and system maintenance with the Protel software.
  • Carry out all administrative tasks.
  • Coordinating daily co-operation with the other departments.
  • Create duty and holiday planning.
  • Actively support all front office processes, prepare check-in and check-out procedures and be responsible for the smooth running of the front office area.
  • Coordinate reservation processes and assist in processing reservation requests and optimising occupancy.
  • Provide technical instruction and ongoing training to subordinate staff and trainees in own area.
  • Advise guests on the offers at the resort.
  • Actively offer guests the hotel's products.
  • To convey the A-ROSA holiday feeling to guests at all times.
Your profile
  • Completed training in the hotel industry and relevant professional experience.
  • A competent and cordial demeanour.
  • Enjoy selling successfully.
  • A positive charisma and enthusiasm that you can convey to your guests and your team.
  • A representative leadership style in employee management and motivation.
  • A high level of initiative and sales talent.
  • Communication and teamwork skills.
  • A sincere guest and service orientation.
  • Good written and spoken German and English.
Do not hesitate
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Have you been looking for exactly that? Then you can apply directly online!
A-ROSA Kitzbühel
Ried Kaps 7
A-6370 Kitzbühel
+43 5356 65660 843