Front Office Manager (m/f/d)

At Thurnher\'s Alpenhof in Zürs, we offer an unrivalled combination of luxurious ambience and warm hospitality. As a chalet hotel, we stand for first-class service and personalised care that guarantees our guests a unique feel-good experience. With dedication and professionalism, our team ensures that every stay with us is an unforgettable experience from November to April. Become part of our team as Front Office Manager (m/f/d) at Thurnher's Alpenhof in Zürs.
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What we offer

  • Fixed-term employment contract from November to April
  • Payment in accordance with the collective agreement, depending on qualifications, payment above the collective agreement is possible
  • A 6-day week
  • Travel discounts at all aja Resorts, A-ROSA Resorts, HENRI Hotels as well as the Hotel Louis C. Jacob, Hotel Neptun and other partners
  • Discounts on F&B and SPA services in all branches
  • Internal training and further education opportunities
  • Further development opportunities within the group of companies in Germany, Austria and Italy
  • Referral programme with up to €1,000 gross bonus per referral
  • Corporate benefits - best discounts on high-quality offers from more than 1,500 providers
  • Provision and cleaning of employee clothing
  • Provision of affordable, modern and well-equipped accommodation
Your tasks
  • Holistic and result-responsible management of your team
  • Support in all front office processes from check-in/check-out to advising our guests and handling any complaints
  • Creation of duty and holiday schedules
  • Technical instruction and continuous training of subordinate employees
  • Completion of administrative tasks
  • Co-operation with other departments, in particular Housekeeping and F&B
  • Ensuring and continuously improving guest satisfaction
Your profile
  • Completed training in the hotel industry and several years of professional experience in the front office area, ideally in a managerial position
  • Sound knowledge of hotel management software and MS Office
  • Competent and cordial demeanour towards employees and guests
  • Strong leadership and motivational qualities as well as a high degree of responsibility and quality awareness
  • Fluency in German and English
Do not hesitate
Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Thurnher\'s Alpenhof
Mrs Constanze Engelhardt
Zürs 295
6763 Zürs am Arlberg
Austria
E-Mail: c.engelhardt@dsr-hotelholding.de
Tel: +49 173 6702122

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