Reception Team Leader (m/f/d)
For our aja Travemünde, we are looking for passionate and committed employees who want to join our team and support our mission to have a positive impact on the environment. In the Baltic seaside resort of Travemünde, Lübeck's most beautiful daughter, you can expect not only an exciting professional challenge, but also the opportunity to become part of a great community. Apply now as Team Leader Reception (m/f/d) with us at the Baltic Sea and make your contribution to more sustainability. Become part of #worknewways!
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We offer you:

  • Permanent employment contract
  • Payment according to collective agreement incl. Christmas and holiday pay
  • Willingness to pay above the collective agreement depending on qualifications
  • Flexible working time model, tailored to your life situation
  • Travel discounts at all aja Resorts, A-ROSA Resorts, HENRI Hotels and the Hotel Louis C. Jacob, Hotel Neptun and other partners
  • Discounts on F&B and SPA services in all branches
  • Member of the Diversity Charter
  • voiio platform for personal well-being
  • Company pension scheme via R+V Versicherung
  • Company supplementary health insurance for dentures and glasses/contact lenses
  • Internal training and further education opportunities
  • Development opportunities within the group of companies in Germany, Austria and Italy
  • Referral programme with up to €1,000 gross bonus per referral
  • Bonago Card - shopping vouchers from over 200 premium partners
  • Corporate benefits - best discounts on high-quality offers from more than 1,500 providers
  • Provision and cleaning of employee clothing
  • Canteen for employees with provision of up to three meals a day
Your future tasks:
  • As a team leader (m/f/d) you are an organisational hero and guest manager in one
  • Your reception desk is the eye of the needle between guests and the back of house organisation
  • Sudoku for department heads: you are a true master when it comes to organising your roster four weeks in advance
  • Challenges are your greatest joy
  • Your second name is Troubleshooter: you also take on MOD duties
  • You make your team fit for the job and thus make our guests happy
  • You are a role model, coach and motivator - you support your team in the further development and promotion of their talents
You bring with you:
  • The host gene! You can respond to everyone individually
  • Relevant professional experience and initial management experience in a comparable position
  • You are responsible and work independently
  • You support your colleagues and show full commitment
  • If you know Protel and Atoss - great! If not, we will teach you everything you need to know
  • Fluent written and spoken German and English
  • Your attitude: Late check-out, insider tips for the family trip and a few walk-ins - you always keep the overview
Do not hesitate
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.