SPA Manager (m/f/d)

At A-ROSA resorts, our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor.
Our team is key to this success. As passionate hosts and team players, our employees shape the unique A-ROSA atmosphere, where dedication, innovation, and a warm welcome create the perfect environment for our guests to feel at home.
Now, A-ROSA is bringing its innovative philosophy to Italy, with a new prestigious 5-star resort on the picturesque western shores of Lake Garda. This exceptional location, nestled between olive groves and overlooking crystal-clear waters, embodies the Mediterranean lifestyle. We are seeking a SPA Manager (m/f/d) to bring the essence of our A-ROSA experience to life in this stunning setting.
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Benefits

  • Full time and permanent labour contract according to C.C.N.L. Settore Turismo with high level compensation
  • Staff house in the middle of the center of Saló
  • Canteen and breaks
  • High level learning activities
  • Food&Beverage discounts
  • Family&Friends discounts in the Resort
  • Discount on SPA services
  • strategic position (just 1 km of distance from the Resort to Salò beaches, ferries pier, historic center and promenade)
  • Career opportunities in a successful and international group.
Responsibilities

The SPA Manager will be responsible for the efficient operations of the SPA department by coordinating a team of therapists, cosmetologists, masseurs, pool runners, sports trainers, hairdressers and SPA receptionists, providing holistic wellness, beauty treatments and services, overseeing the overall smooth SPA running and efficiency. The SPA Manager will guarantee that every day-by-day SPA processes, standards and procedures are implemented, provided and maintained at the highest level in every corner of the SPA.

The SPA Manager will develop the SPA team, assure all administration duties (e.g., but not limited to time scheduling, cost control and supplies) are well maintained and effective.

The SPA Manager will assist in welcoming and orientating customers, SPA reservations, always with the top level of hospitality and professionalism, consenting special requests if possible.

Requirements
  • Minimum 3 years of management experience in a luxury SPA
  • proven knowledge of the holistic and wellness trends
  • a SPA qualification is preferable
  • experience and familiarity with all health and safety rules (e.g., the legal/fire/safety practices pertinent to the role)
  • Italian, German and English confidence are mandatory
  • High confidence with Microsoft Office Suite (especially Excel)
  • Team building, high standing, stress management, high attention to details, problem solving, punctuality, proactivity, flexibility, customer centricity and humility are a must
  • legal right to work in Italy
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