Reception Team Leader (m/f/d)

Welcome to aja Ruhpolding - where hospitality meets sustainability! We are looking for committed and passionate people who share our vision of an environmentally conscious and sustainable hotel industry. Our goal at aja Ruhpolding is not only to offer our guests an unforgettable holiday, but also to actively contribute to the protection of our environment. Interested? Then apply now as Team Leader Reception (m/f/d) and become part of our mission to combine sustainability and hospitality! #worknewways
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Our food for you

Are you looking for more than just a job as a Reception Team Leader (m/f/d)? With us, you get the security you need, the flexibility you desire and the appreciation you deserve:

  • An open-ended employment contract and fair pay in line with the collective wage agreement, including Christmas and holiday bonuses

  • Depending on your qualifications, you may even be paid above the pay scale

  • Attractive travel benefits at all our resorts and hotels

  • Discounts on F&B and SPA services at all our locations

  • Bonuses for service exchanges and team support

  • Anniversary bonuses from your first year with us

  • Up to €1,000 gross as part of our referral programme

  • Supplementary company health insurance and pension scheme

  • Free support and coaching offers for all life situations with voiio

  • Internal and external training courses at the German Hotel Academy at special conditions

  • Career opportunities in Germany, Austria and Italy - we continue to grow together

  • Access to corporate benefits: best discounts at over 1,500 top brands

  • Staff clothing? We'll take care of it - including cleaning

  • An in-house canteen

  • Provision of an affordable flat

  • As a member of the Diversity Charter, we are committed to an appreciative and open working environment

Your contribution to guest happiness

  • You give our guests a warm welcome and ensure a smooth check-in and check-out process.

  • You ensure a service-orientated and hospitable working style throughout the reception team.

  • You communicate effectively with all departments and ensure a seamless flow of information.

  • You deal professionally with guest complaints and always keep an eye on guest satisfaction.

  • You take over shift management and ensure clear processes.

  • You will familiarise new employees, trainees and interns and support their development.

  • You will be responsible for cash management, daily closing and administrative tasks.

  • You work confidently with our Protel hotel software and use Hotelkit for internal communication.

This will take you to the top with us

  • Completed training in the hotel industry or comparable studies.

  • Professional experience at reception, preferably with management experience.

  • Open, cordial demeanour and enjoyment of guest contact.

  • Structured, organised way of working and strong communication skills.

  • Very good written and spoken German and English.

  • Knowledge of MS Office, Protel and Hotelkit

  • Willingness to work in shifts.

Do not hesitate
Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Does that sound like your new job? Then apply to us now as a Reception Team Leader (m/f/d)!

aja Ruhpolding
Zell 2
83324 Ruhpolding
Mrs Daniela Schmidt
Administration employee
+49 (0) 8663 417302556
www.aja.de

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