SPA Receptionist (m/f/d) / SPA Receptionist (m/f/d)

On a site between past and future, two unique hotels stand opposite each other, harmonising perfectly in their differences: The Grand Hotel Straubinger, where a lot has happened, and Urban Nature in Badeschloss, a place that sees itself as a community.

No one can hold a candle to you?
Let's turn on the tap together! Urban Nature im Badeschloss in Bad Gastein is a place of exchange, encounters and inspiration. Cosmopolitan, diverse and always refreshing. The hotel celebrates the most diverse facets of bathing culture. Sometimes loud, sometimes quiet, alone or in company. Just dip in and swim with us!

We are looking for you to join our SPA team at Urban Nature in Badeschloss as a SPA Receptionist (m/f/d) / SPA Receptionist (m/f/d).


Apply now

Advantages that take you to the top

  • A secure position – for the long term: Look forward to a full-time role with 14 full monthly salaries
  • The minimum gross monthly salary for this role, as set out in the collective agreement, is EUR 2,368.30 (based on a 42.5-hour working week). A higher salary is expressly provided for, depending on your qualifications and professional experience.
  • Everything taken care of – even on your days off: breakfast, lunch and dinner are included, as is free use of our gym
  • More time to relax: 26 days’ annual leave
  • Fancy some discounts? Travel benefits, F&B and spa discounts at all our hotels, as well as discounts with other partners
  • Career prospects? Absolutely! Training and development opportunities within the group in Germany, Austria and Italy. You’ll also benefit from free support and coaching services via voiio
  • Bonuses for swapping shifts at your own hotel, helping out at another property, for referrals and various service anniversaries
  • Looking for a flat? Sorted! Look forward to a cosy and welcoming studio flat to call home
Here's a look at what makes your job with us so interesting
  • Contact person for all guests in the SPA area
  • Welcoming and personalised service for national and international guests
  • Professional advice on the selection of the various SPA packages, treatments and products as well as sales
  • Coordination of treatment appointments by telephone, email and/or in person
  • Responsibility for tidiness and cleanliness throughout the SPA
  • Professional handling of complaints management
  • Monitoring the wellness and fitness area and ensuring cleanliness in the areas
  • Close cooperation with the housekeeping, technical and front office departments
  • Preparation and follow-up of the SPA treatment rooms
What you bring with you
  • Completed training in the hotel industry or in the wellness / cosmetics sector
  • Several years of experience in a comparable position
  • Affinity for wellness, SPA products and massage treatments
  • Very good IT skills in MS Office and preferably also
  • Very good knowledge of German and English (other foreign languages an advantage)
Do not hesitate
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

If this sounds like you, then jump right in as a SPA receptionist (m/f/d) / SPA reception staff member (m/f/d) and join our cosmos!

Urban Nature Bad Gastein
Gabriele Frohnwieser
Email: g.frohnwieser@a-rosa.at
Tel: +43 664 2660064
Straubingerplatz 4
5640 Bad Gastein