Deputy Team Leader Reception (m/f/d)

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What we use to land you

You are more than just a team member - you are part of our community! We offer you a working environment with unbeatable benefits so that you feel completely at home with us:

  • A permanent employment contract and fair pay

  • A flexible working time model that we can jointly adapt to your life situation

  • Travel discounts for our first-class resorts and hotels

  • Discounts on F&B and SPA services in all branches

  • Service exchange and support bonuses - we also give extra recognition for extra commitment

  • Anniversary bonuses from the 1st year of service

  • Our referral programme rewards you with up to €1,000 gross per referral

  • Supplementary company health insurance and pension scheme so that you are covered for all situations in life

  • Free support and coaching offers for all situations in life with voiio

  • Internal training and further education opportunities as well as discounted seminars at the German Hotel Academy

  • Exciting development opportunities within our international group of companies (Germany, Austria, Italy)

  • Corporate benefits: discounts with over 1,500 providers of high-quality products and services

  • Free employee clothing - provision and cleaning included

  • Our own staff canteen

  • (provision of a low-cost flat)

  • We are proud members of the Diversity Charter - personality counts for us, not origin or CV

Here you can shine
  • You are responsible for the efficient management of the department in collaboration with the reception manager.
  • You will support the reception manager in administrative tasks and deputise for him/her in his/her absence.
  • You actively support all processes at the front office, prepare check-in and check-out procedures and are responsible for the smooth running of the front office area.
  • You actively advise guests on the resort's offers.
  • You accept complaints and claims and are responsible for handling them confidentially.
  • You will provide professional instruction and ongoing training for the subordinate employees and trainees in your area.
  • You convey the A-ROSA holiday feeling to guests at all times.
What sets you apart
  • Completed training as a hotel specialist and relevant professional experience with initial management responsibility.
  • A competent and cordial demeanour.
  • A positive charisma and enthusiasm that you can convey to your guests and colleagues.
  • A high level of initiative and sales talent.
  • Communication and teamwork skills.
  • A sincere guest and service orientation.
Do not hesitate
Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Apply now as Deputy Team Leader Reception (m/f/d) and become part of our successful team!

A-ROSA Strandidyll Heringsdorf
Mrs Britta Hormann
Delbrückstraße 10
17424 Seebad Heringsdorf
+49 (0)38378 - 476 521
b.hormann@a-rosa.de
www.arosahotels.de

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