Front Office Supervisor (m/f/d)

On a site between past and future, two unique hotels stand opposite each other, harmonising perfectly in their differences: The Grand Hotel Straubinger, where a lot has happened and which we want to return to grace and grandeur. And the Urban Nature in the Badeschloss, as a place that sees itself as a community, which we want to breathe cosmopolitan vitality and new lightness into.

The Straubinger is a building that has seen a lot, which is why we want to return this place, which was once the future, to grace and grandeur.

Do you aspire to greatness?
Then the Grand Hotel Straubinger is the right place for you! Honed by the past and high-ranking personalities, the Straubinger always aims for the highest. With the utmost care and attention to detail, we look after the well-being of our guests in 46 elegant rooms and suites, a top-class spa and exquisite in-house catering.

We are looking for you to join our international team in Bad Gastein as a Front Office Supervisor (m/f/d).


Apply now

Advantages that take you to the top

  • Annual position with 14 salaries
  • Payment via collective agreement; overpayment possible based on qualifications
  • You get 28 days holiday with us instead of the usual 25 days
  • Free catering in the morning, at lunchtime and in the evening (also on days off)
  • Free use of our fitness room
  • Travel discounts for our first-class resorts and hotels
  • Discounts on F&B and SPA services at all locations
  • Service exchange and support bonuses - we also give extra recognition for extra commitment
  • Anniversary bonuses from the 1st year of service
  • Our referral programme rewards you with up to €1,000 gross per referral
  • Internal training and further education opportunities
  • Exciting development opportunities within our international group of companies (Germany, Austria, Italy)
  • Corporate benefits: discounts with over 1,500 providers of high-quality products and services
  • Free employee clothing - provision and cleaning included
  • Provision of a newly renovated, cosy and inviting studio to call home
  • Joint leisure activities
Here you can shine
  • Managing the early and late shifts; deputising for the Night Manager (m/f/d) by arrangement
  • Ensuring and guaranteeing the corporate standard
  • Taking over the room allocation for our guests
  • Reception and support of national and international guests
  • Checking and processing online reservations and guest files
  • Acceptance and processing of complaints
  • Implementation of sales promotion measures (late checkout, upselling, vouchers)
  • Close cooperation with our Front Office Manager (m/f/d)
  • Organising duty rosters and holidays in consultation with the Front Office Manager (m/f/d)
  • Induction and training of new employees
What sets you apart
  • Completed training as a hotel specialist (m/f/d) or as a hotel clerk (m/f/d)
  • At least 2 years of professional experience in the position or a comparable position at reception
  • Team spirit, organisational talent and you keep an overview in stressful situations
  • IT skills (MS Office, Fidelio, Oracle Suite 8, Sihot desirable)
  • Host with a passion for hospitality
  • Well-groomed appearance, exemplary manners and confident demeanour
Do not hesitate
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Apply now as Front Office Supervisor (m/f/d) and become part of our international team!

Straubinger Grand Hotel Bad Gastein
Gabriele Frohnwieser
E-mail: karriere.badgastein@a-rosa.at
Tel: +43 664 2660064
Straubingerplatz 2
5640 Bad Gastein