Cluster Assistant Front Office Manager (m/f/d)

In a space between the past and the future, two unique hotels stand opposite one another, harmonising perfectly despite their differences: the Grand Hotel Straubinger, which has undergone significant changes and which we wish to restore to its former grace and grandeur. And the Urban Nature in the Badeschloss, a place that sees itself as a community, into which we wish to breathe cosmopolitan vibrancy and a new sense of lightness.

Do you aspire to great things and want to make a difference? 
Then our cluster location, with its numerous opportunities, is the right place for you!

We’re looking for you to join our international team in Bad Gastein asa Cluster Assistant Front Office Manager (m/f/d).


Apply now

Benefits that will take you to new heights

You’re more than just a team member – you’re part of a community! To ensure you feel completely at home with us as a Cluster Assistant Front Office Manager (m/f/d), we offer you a working environment with unbeatable benefits:

  • Full-time position with 14 monthly salaries
  • The minimum salary for this position, as set out in the collective agreement, is EUR 2,476 gross per month (based on a 42.5-hour week). A higher salary is expressly provided for, depending on your qualifications and professional experience.
  • Free meals in the morning, at lunchtime and in the evening (including on days off), as well as free use of our gym
  • 26 days’ annual leave
  • Travel benefits, F&B and spa discounts at all our hotels, as well as discounts with other partners
  • Opportunities for further training and professional development within the group in Germany, Austria and Italy, as well as free support and coaching services for both work and personal life via voiio
  • Bonuses for swapping shifts within your own hotel, supporting staff at another property, for referrals and various service anniversaries
  • Provision of a cosy and welcoming studio to call home
This is where you can shine
  • Managing the early and late shifts at the various hotels
  • Handling room allocation for our guests and receiving and dealing with complaints
  • Welcoming and looking after domestic and international guests, and carrying out sales promotion activities
  • Monitoring and processing online bookings and guest records
  • Working closely with our Cluster Front Office Manager (m/f/d)
  • Organising rota and holiday schedules in consultation with the Cluster Front Office Manager (m/f/d)
  • Induction and training of new staff at both hotels 
What sets you apart
  • Completed training as a hotel manager (m/f/d) or hotel administrator (m/f/d)
  • At least 2 years’ professional experience in this role or a comparable role at reception
  • Team spirit, organisational skills and the ability to keep a cool head in stressful situations
  • IT skills (MS Office, Fidelio, Oracle Suite 8; knowledge of Sihot would be an advantage)
  • A passionate host with a warm heart
  • A well-groomed appearance, exemplary manners and a confident demeanour
Do not hesitate
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Apply now for the role of Cluster Assistant Front Office Manager (m/f/d) and join our international team!

Straubinger Grand Hotel Bad Gastein
Gabriele Frohnwieser
Email: karriere.badgastein@a-rosa.at 
Tel: +43 664 2660064
Straubingerplatz 2
5640 Bad Gastein