On a site between past and future, two unique hotels stand opposite each other, harmonising perfectly in their differences: The Grand Hotel Straubinger, where a lot has happened and which we want to return to grace and grandeur. And the Urban Nature in the Badeschloss, as a place that sees itself as a community, which we want to breathe cosmopolitan vitality and new lightness into.
The Straubinger is a building that has seen a lot, which is why we want to return this place, which was once the future, to grace and grandeur.
Do you aspire to greatness?
Then the Grand Hotel Straubinger is the right place for you! Honed by the past and high-ranking personalities, the Straubinger always aims for the highest. With the utmost care and attention to detail, we look after the well-being of our guests in 46 elegant rooms and suites, a top-class spa and exquisite in-house catering.
We are looking for you to join our international team in Bad Gastein as a Front Office Agent / Receptionist (m/f/d).
Advantages that take you to the top
You’re more than just a team member – you’re part of a community! To ensure you feel completely at home with us as a Front Office Agent / Receptionist (m/f/d), we offer you a working environment with unbeatable benefits:
- Full-time position with 14 monthly salaries
- The minimum salary for this position, as set out in the collective agreement, is EUR 2,476 gross per month (based on a 42.5-hour week). A higher salary is expressly provided for, depending on your qualifications and professional experience.
- Free meals in the morning, at lunchtime and in the evening (including on days off), as well as free use of our gym
- 26 days’ annual leave
- Travel benefits, F&B and spa discounts at all our hotels, as well as discounts with other partners
- Opportunities for further training and professional development within the group in Germany, Austria and Italy, as well as free support and coaching services for both work and personal life via voiio
- Bonuses for swapping shifts within your own hotel, supporting staff at another property, for referrals and various service anniversaries
- Provision of a cosy and welcoming studio to call home
- Professional check in / check out and rooming of guests
- Looking after and advising our guests and being available to answer questions
- Accepting and processing room reservations
- Transferring telephone calls, taking and forwarding messages to other departments
- Responsibility for your own cash management, money exchange and accounting
- Sharing responsibility for the cleanliness of the workplace and lobby area
- Carrying out a detailed handover for the next shift
- Routine work at reception such as issuing keys, handling hotel safes, preparing group arrivals
- Completed training as a hotel specialist (m/f/d) or as a hotel clerk (m/f/d)
- Previous experience in a comparable position and/or several years of professional experience at a reception desk or reception area
- Interest in working in the reception area with a willingness for further training and education
- Friendly, open-minded personality
- Fluent German and very good English skills (other foreign languages an advantage)
- SIHOT knowledge an advantage
Apply now as a Front Office Agent (m/f/d) and become part of our international team!
Straubinger Grand Hotel Bad Gastein
Gabriele Frohnwieser
E-Mail: karriere.badgastein@a-rosa.at
Tel: +43 664 2660064
Straubingerplatz 2
5640 Bad Gastein

